Troupand Jewellery

True in what we do, in life and in love.
Troupand Jewellery celebrates covenant — a promise rooted in faith, hope, and devotion.
We design and manufacture fine jewellery of exceptional quality, creating timeless pieces that carry meaning, purpose, and passion.

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Reviews

  • Uitstekende flink diens!

    Presies waarna ek gesoek het! Baie dankie, jy het waarlik ń besonderse talent! Dankie - Ashton Crafford

  • Sterretjie

    Baie Dankie Varuska vir my MOOISTE ring Lyk of jy ‘n sterretjie gaan haal het en dit in ‘n ring gesit het.Ek kan nie wag Om ‘n pand by te las nie - Janéd Neumeyer

  • Thank you for my beautiful ring!

    Exceeded all my expectations! Friendly service and great quality. Couldn't ask for better! - Esmerel Zaayman

FAQ'S

How to place an order

There are two avenues to get your order in:

The first is to contact us directly (via email) with your request for a custom order. We will then guide you through the process.

Secondly you can contact us via the website contact page or custom orders page with your order request.

We will be taking orders and payments directly via the website soon

Head over to our Contact Us page or our Request for Quote page to get into contact with us.

How do I know my ringsize

It is very important to know that you order the correct ringsize as we do not accept responsibility for resizing if you order the incorrect size (This will incur additional costs).

There are many methods available online to measure your finger however most of them are not accurate. The most accurate method for sizing your finger is by using a Jewellers ringsizer. You can visit your nearest jeweller and ask to get your sizing done. Remember to measure the finger you intend to buy the ring for.

For your convenience we have added a sizing guide here.

How long until I get my order

Almost all of our products are made to order and production typically takes between one to four weeks (from design approval) depending on the item. Custom orders vary in design- and production times however this will be communicated with the client. After production your order will be shipped where normal shipping times will apply.

Please feel free to check in on your order any time.

Which methods of payment are accepted

Payment can be made directly via EFT. Please note we only accept payment that reflects in our account as payment received.

What are your delivery times and shipping costs

Delivery to main centres are 2-3 days.

Delivey to outlying areas are 5 -7 days.

International delivery is 6-9 days.

Shipping times do not reflect time needed for manufacturing which can take 1-4 weeks.

Here is our Shipping Policy for more information.

What is your Refund/Exchange Policy

Refunds and exchanges are only granted in certain situations.

Here is our Refund Policy